Cancellation Policy

  • Due to a limited number of spaces available, you can change or cancel your class up to 12 hours before the class starts. If you cancel within the 12-hour window, no-show for class, or arrive 5+ minutes late for class, you will lose your class credit and receive a late cancel or no-show fee.

    If you are unlimited, you will be charged a late cancellation fee per class late-canceled or no-showed.

    New Client 1-week Unlimited Clients: no perks apply, and all fees are valid.

    Please note we do not give refunds.

    Canceling a reservation

    1. Sign into your account

    2. Go to “Profile/Register” > “Profile” > “Bookings”

    3. Click “Cancel” next to the class you wish to cancel

    Late Cancellation fees vary by studio.
    Find your studio below.

  • Class deduction and $25 fee for nonmembers who cancel within the 12 hour window or no-show.

    Class deduction and $12 fee for members who cancel within the 8 hour window or no-show.

  • Class deduction and $30 fee for nonmembers who cancel or no-show within the 12 hour window.

    Class deduction and $12 fee for members who cancel or no-show within the 8 hour window.